Do to the nature of the services provided on this site, we do not generally offer any refunds. If, for some reason, you believe that the service we have provided is not acceptable to you, you may request a refund by contacting FFL Dealer Locator at or by mail at FFL Dealer Locator, 245 East 11th Street, Indianapolis, IN, 46202, USA.

After we’ve reviewed your refund request, if approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We reserve the right to refuse any refund request for any reason.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at